Stay on Top of Every Order
Once an order is placed, the next question is simple: where is it?
Platform Solutions makes it easy to track your orders from start to finish, so you always know what’s been ordered, what’s in progress, and what’s been delivered.
Why Order Tracking Matters
In healthcare and long term care settings, delays or missing items can quickly turn into bigger issues.
Being able to track orders helps your team:
- Stay informed on delivery status
- Catch delays early
- Keep departments updated
- Avoid unnecessary follow-ups with vendors
Everything is visible in one place, so nothing gets lost.
Step-by-Step: How to Track Orders
This short demo walks through exactly how to track your orders on Platform Solutions:
🎬 Watch the video:
What You’ll See in the Video
- How to find your previous orders
- How to filter by date or status
- Where to check order updates
- How to view tracking details
The process is simple and designed so anyone on your team can follow along.
What You Can See When Tracking Orders
When you track an order, you can view:
- Order status
- Vendor updates
- Shipping or delivery details
- Order history
This gives you a clear picture of where things stand without needing to leave the platform.
How Tracking Fits Into the Full Workflow
Order tracking connects directly with the rest of your workflow.
It works alongside:
- Placing orders
- Approving orders
- Creating tickets for issues
Everything stays connected, so your team always has context.
Keep Everything Moving Without Guesswork
With Platform Solutions, tracking orders is straightforward.
You don’t need to check multiple systems or follow up manually. Everything is already there, updated, and easy to access. For more information on how tracking works on Platform Solutions, click here to reach out to our team.
Explore More Platform Solutions Guides
To see how everything works together:
- How to Activate Your Platform Solutions Account
- How to Place a Punchout Order on Platform Solutions
- How to Approve an Order on Platform Solutions
- How to Create a Ticket on Platform Solutions
👉 See how it all works together, book a demo.
Read more why there are supply chain issues to begin with, and why Platform Solutions can help you with solutions before there are problems.
